June 2026
Retention Intelligence
Report
Report
The Plant Yonkers
Wins
Engaged Customer AOV
$69.53
+16.7% vs store avg
Blast Campaign Revenue
$57,490
Total revenue from blast campaigns
Customers Kept Loyal
$50,617
from 326 customers kept loyal during June 2026
Revenue
Store Revenue
$416,603
+8.3% MoM-2.4% YoY
Purchases
6,993
+4.7% MoM+12% YoY
Customers
2,846
+2.0% MoM
-6.3% YoY
Campaign-Engaged $60,073 (14%)
Organic $356,530 (86%)
Known Customers
2,846
$416,603 · 6,993 orders
Anonymous Customers
0 (0.00%)
$0 · 0 orders
Anonymous Revenue Share
0.00%
Not reachable via campaigns
AOV Comparison
STOREWIDE
$59.57
ENGAGED CUSTOMERS
$69.53
+16.7% vs store avg
Monthly Revenue Trend
Store Revenue
Engaged Revenue
* Trend line: campaign-attributed (conversion) revenue — tracked consistently across all months. The Campaign-Engaged figure above uses AIQ engagement attribution and can differ slightly.
New Customer Intelligence
New Customers
402
-1.9% MoM
Revenue
$31,012
$60.57 AOV
Opted-In (Reachable)
423
83% capture rate
Unreachable
89
17% — no contact info
Opted-In (Email)
386
of 512 new customers
Critical Opt-In Rate (Email) -4.2% MoM
75%
First-time buyers with email
Opted-In (Text)
159
of 512 new customers
Critical Opt-In Rate (Text) +36% MoM
31%
First-time buyers with SMS
Loyalty Ladder Movement
Customers who advanced a purchase tier this month through campaign engagement
1 → 2
purchases
34
customers
$2,712
2 → 3
purchases
32
customers
$2,988
3 → 4
purchases
19
customers
$744
4 → 5
purchases
16
customers
$1,388
Kept Loyal
6+ purchases
326
customers
$50,617
Total
427
customers
$58,449
List Health & Subscriber Intelligence
Total Customers (All-Time)
22,802
Known customers with purchases
Total Reachable
6,678
29% reachable
Ghosts
16,124
No email or SMS on file
Email List
Total Email Opt-Ins (real customers)5,688 25%
New Opt-Ins This Month439
Opt-Outs This Month146
Net List Growth+293
SMS List
Total SMS Opt-Ins (real customers)2,840 12%
New Opt-Ins This Month261
Opt-Outs This Month78
Net SMS Growth+183
Channel Mix
Campaigns
Campaign Performance — June 2026
| Strategy | Sends | Revenue | MoM | Conversions | AOV | Email Open | SMS Open | Conv Rate | Unsub Rate |
|---|---|---|---|---|---|---|---|---|---|
| Active | 17,946 | $50,099 | -0.96% | 742 | $67.52 | 49% | 3.8% | 4.1% | 0.34% |
| Weekly Lost | 17,562 | $7,391 | +43% | 89 | $83.05 | 55% | — | 0.51% | 0.11% |
| Total | 35,508 | $57,490 | 831 | $69.18 | 52% | 3.8% | |||
Funnels — Automated & Recurring Campaigns (Lifetime Totals)
Lifetime performance of automated flows that sent in the reporting month — revenue and conversions are cumulative since each flow launched (not month-only), so this total is not additive with the monthly Campaigns total. These campaigns run continuously and target specific customer lifecycle stages.
| Funnel | Campaigns | Sends | Revenue | Conversions | AOV | Email Open * | SMS Open * | Conv Rate | Active Since |
|---|---|---|---|---|---|---|---|---|---|
| Welcome | 1 | 3,440 | $5,368 | 70 | $76.68 | 41% | 31% | 2.0% | Feb 2025 |
| After First Purchase | 2 | 3,401 | $3,217 | 42 | $76.59 | 39% | — | 1.2% | Jan 2025 |
| Abandoned Cart | 2 | 3,389 | $15,416 | 181 | $85.17 | 52% | — | 5.3% | Jan 2025 |
| Birthday | 1 | 3,233 | $7,630 | 114 | $66.93 | 47% | 8.5% | 3.5% | Feb 2025 |
| Total | 6 | 13,463 | $31,630 | 407 | $77.71 | 43% | 13% | ||
* Open rates derived from contact engagement data (rolling 90-day window).
Last Updated July 25, 2026 at 02:58 PM · PufCreativ Loyalty Intelligence Platform